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SALES POLICY

HOLDING/DEPOSITS: 

My dogs are NOT for sale on a first come, first served basis. Puppies will go to what I see as the best home for them.  ​

  • Puppies cannot be reserved before they are born, EVER! 

  • To reserve a puppy, you must pay a NON REFUNDABLE deposit.

  • If you back out of the sale after placing a deposit, the payment will not be refunded. 

  • If Candy Shop Poms ever cancels a sale for any reason, the payment will be refunded. 

  • If something uncontrollable happens to your puppy while in my care, such as injury, sickness, or death- your deposit will be refunded, or you can choose another available puppy/wait for another puppy to become available.

  • Candy Shop Poms reserves the right to refund your deposit and cancel a sale if we feel that you are not a good fit for our program.

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PAYMENT: 

  • We accept Cash, Venmo, and Zelle, Cashapp and GoodDog for deposits. I will not take a deposit via PayPal, or in the mail, or via check. 

  • The puppy must be paid for in full before you may take them home.

  • Full payment is required, We do not have any type of payment plan.

  • Due to PayPal terms, we no longer take PayPal. Thanks for understanding!

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REFUNDS/RETURNS:

  • If you are unhappy with your puppy from CSP, you have 48 hours from the time of sale to return the puppy and receive a refund. 

  • As stated in my contract, you may not rehome a puppy from Candy Shop Poms at ANY point for ANY reason without letting me know. 

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GUARANTEES: 

  • We will NEVER let a puppy leave before the age of 8 weeks. There are NO exceptions!

  • If you have a puppy going home after 12 weeks of age, please read our Boarding Policy HERE. 

  • Generally puppies will go home at 10 weeks, extra small puppies will stay longer as the breeder sees fit (12-15 weeks). Puppies who are extra small and NEED to stay longer will not be charged a boarding fee.  

  • We have never and would never sell an unhealthy puppy from our program. All puppies are guaranteed to be healthy at the time of sale. If we have a special needs puppy or one born with a defect, this will be FULLY disclosed and will reflect in the price. If you place a deposit on a puppy and it is discovered later that there is an issue, I will refund you. Or offer you another puppy.

  • We cannot guarantee the personality of the dog long term. Parents of your puppy were carefully chosen to be bred together, and your puppy was socialized as much as possible while in my care. However, many factors such as environment and training can play a part in a dogs personality long term. 

  • SHOW/BREEDING DOGS: We do not guarantee that show prospects will win, or even place in a dog show. We do not guarantee the fertility of your dog or how well it will do in a breeding program. (males will only be sold to breeders if both testicles are down at time of sale, and a puppy with major faults will never be sold with full rights). ​

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HEALTH GUARANTEE: 

Please see my Puppy Contract for Health Guarantee details. 

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GETTING PUPPY HOME:

Puppies can be picked up at our home near SLC, Utah. 

  • We do not ship puppies via air cargo. They fly only in cabin. 

  • I may be able to give transport if I am attending a dog show in your area. Contact me for details.

  • I will occasionally be able to meet you halfway or somewhere within a reasonable distance from SLC Utah.

  • We no longer allow buyers come to our home. A public meeting place can be agreed upon by both parties. You are still able to meet the parents and relatives of your puppy. We understand that not everyone is comfortable with this, in which case we may not be the breeder for you. ​

  • We are happy to set up a FaceTime call and also send videos of our puppy area to those who have placed a deposit. 

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If you are using a Puppy Nanny (flight nanny) to pick up the puppy at our airport and care for him while en route to your house, there are a few policies in place:

  • Puppy must be paid for in full at least one day (24 hours) prior to pickup. 

  • We can meet flight nannies at either the SLC or Provo Utah airports.

  • Once a puppy is with the transporter, we are not responsible for anything that may happen to the puppy such as sickness, death, hypoglycemia, etc.  

  • If a puppy must be sent back to us for whatever reason, puppy buyer is responsible for all costs associated. 

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PRICING:

  • Our puppies are priced very fairly, and are worth every penny. Our prices are never negotiable. 

  • Candy Shop Poms puppy pricing ranges from $3000-$5000.

  • Our dogs are all from Champion Bloodlines, A lot of them are shown, (Champions and Grand Champions). And all of our dogs are OFA health tested (Eyes, Heart, Patellas). And results are available publicly or upon request. We put thousands upon thousands of dollars into our dogs every year. My puppies are not a source of income for me whatsoever. We are in the "negative" every year, even after the profit from puppy sales. 

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I highly encourage you to contact me with any questions before and after the sale is finalized. No questions are too silly or absurd. Feel free to text or email me any time to tell me how your new puppy is doing or with any questions. I love hearing about the puppies that I sell. I also love to see pictures of them in their new home! 

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This sales policy is subject to change without notice. Please read thoroughly before inquiring about a puppy. Thank you!

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Words “Puppy” and “Dog” are interchangeable for the sake of this sales policy.

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